Common Inquiries

ETX Capital combines traditional trading with innovative social trading features, allowing users to trade various assets like cryptocurrencies, stocks, forex, commodities, ETFs, and CFDs, while also observing and copying seasoned traders.

Social trading on ETX Capital lets traders connect, analyze each other's strategies, and replicate successful trades using tools like CopyTrader and CopyPortfolios, harnessing expert insights without needing deep market expertise.

ETX Capital enhances the trading experience by integrating social trading with advanced investment tools, including thematically managed CopyPortfolios, providing traders with diversified, strategy-driven options beyond standard brokerage services.

ETX Capital provides a variety of investment options, including: Shares of top multinational corporations, Digital currencies like Bitcoin and Ethereum, Major forex pairs, Raw materials such as gold, silver, and oil, Exchange-Traded Funds for broad market coverage, prominent global stock indexes, and leveraged CFDs.

ETX Capital operates across many regions worldwide, but its services depend on local regulatory approvals. To find out if you can access ETX Capital in your location, visit the ETX Capital Availability Page or reach out to customer support for detailed information.

The minimum initial deposit at ETX Capital varies by country, typically ranging from $200 to $1,000. For the exact amount applicable to your area, visit the ETX Capital Deposit Page or consult the Help Center.

To register with ETX Capital, go to their website, select "Register," fill in your personal information, verify your identity, and fund your account. After completing these steps, you're ready to begin trading and exploring platform features.

Absolutely! ETX Capital offers a mobile app compatible with both iOS and Android devices. The app allows you to manage trades, monitor your portfolio, and access market analysis on the go.

To verify your ETX Capital account, log in, access 'Account Settings,' then 'Verification,' upload an ID and proof of address, and follow the prompts. Verification usually takes 24-48 hours.

To update your password, go to 'Account Settings' > 'Security,' select 'Change Password,' enter your current password and then your new one, and save. Use a strong password for security.

To deactivate your account, withdraw your funds, cancel subscriptions, then contact ETX Capital customer support to request account closure, and follow their instructions.

To update your details: log in, click the user icon, select 'Account Settings,' modify the information, and confirm. Major changes might need additional verification.

CopyTrading enables you to automatically copy trades of successful investors on ETX Capital. Choose a trader, and your account will replicate their trades proportionally, assisting beginners to learn from experts.

Thematic baskets are curated collections of various assets or strategic investment approaches centered around specific themes. These packages provide broad market exposure in a single offering, simplifying diversification and portfolio oversight. Access them conveniently by logging into ETX Capital with your credentials.

Trading on ETX Capital involves the use of leverage through CFD margin trading, allowing traders to expand their market positions with smaller capital outlays. While leverage has the potential to enhance profits, it also increases the risk of exceeding initial investments, making it vital to understand its mechanics and practice effective risk management.

Yes, ETX Capital offers leverage trading via CFDs. This feature allows traders to control larger positions with less capital, but it also amplifies the risk of losses. Proper understanding of leverage mechanics and cautious risk management are essential for safe trading.

The social trading features on ETX Capital enable traders to connect, share market insights, and develop collaborative strategies. Users can explore peers’ profiles, observe their trading behaviors, and engage in community discussions to enhance their trading experience and skills.

Getting started with ETX Capital involves: 1) Accessing the platform through the website or app, 2) Reviewing available asset options, 3) Executing trades by selecting assets and setting investment amounts, 4) Tracking your trades on the dashboard, 5) Leveraging analytical tools, market insights, and social features to refine your strategies.

ETX Capital offers commission-free trading on stocks, enabling clients to buy and sell shares without commissions. However, users should be aware of spreads on CFDs, and potential fees for withdrawals and overnight financing on certain trades. For detailed fee information, users are encouraged to review the official fee schedule on ETX Capital’s website.

ETX Capital is transparent about its cost policies, clearly outlining expenses such as spreads, withdrawal charges, and overnight fees. Traders should carefully review these details to understand all costs associated with trading before initiating any transactions.

The spreads on ETX Capital vary depending on the asset, reflecting the difference between opening and closing prices. Typically, more volatile assets tend to have wider spreads, which can increase trading costs. It’s advisable to check current spread information for each asset before trading to manage expenses effectively.

ETX Capital charges a standard withdrawal fee of $5 per transaction, regardless of the withdrawal amount. New users benefit from one free withdrawal upon registration. Processing times for withdrawals may vary depending on the chosen payment method.

Funding an account with ETX Capital is generally free of deposit fees. However, depending on the payment method—such as credit/debit cards, PayPal, or bank transfers—transaction fees may be applied by the provider. It's recommended to check with your payment service for potential charges.

Overnight rollover fees are charged when leveraged positions are kept open past the trading day. These costs depend on various factors including leverage, position duration, asset class, trade volume, and market conditions. For specific overnight fee details, please visit the 'Fees' section on the official ETX Capital website.

ETX Capital employs robust security protocols, including encrypted data transmission through SSL, multi-factor authentication (MFA) for account protection, routine security audits to detect vulnerabilities, and comprehensive data privacy policies compliant with applicable laws.

Yes, ETX Capital ensures the safety of your assets by maintaining segregated accounts, adhering to regulatory standards, and providing investor compensation schemes relevant to your jurisdiction. Client funds are kept separate from operational funds, aligning with industry best practices.

Upon detecting unusual activity, promptly update your password, activate multi-factor authentication, contact ETX Capital support to report the issue, review your account for unauthorized transactions, and ensure your devices are secure and free from malware.

While ETX Capital collects and segregates client funds for security, it does not provide specific insurance coverage for individual investments. All market risks apply, so users should understand these risks before investing. For detailed information on protections, review ETX Capital’s legal disclosures.

ETX Capital provides multiple support options, including live chat during business hours, email assistance, a comprehensive Help Center, social media engagement, and regional phone support.

When facing technical difficulties, visit the Help Center, complete the Contact Us form with detailed information, and include relevant screenshots or error messages. Await a reply from the support team.

Customer support at ETX Capital generally responds within 24 hours to questions and submitted inquiries. Live chat offers immediate assistance during business hours. Response times may extend during busy periods or holidays.

While live chat is available only during business hours, support via email or the Help Center is accessible 24/7. Questions submitted outside of operating hours are addressed once services resume.

ETX Capital offers a variety of trading options including social trading with CopyTrader, diversification through CopyPortfolios, long-term investment methods, and technical analysis tools. The most effective approach varies based on individual financial objectives, risk appetite, and experience.

Although ETX Capital provides extensive features, its customization capabilities are somewhat limited compared to more sophisticated platforms. Users can, however, personalize their strategies by selecting specific traders to follow, managing asset allocation, and utilizing the platform's advanced analytical chart tools.

Enhance your trading strategy with ETX Capital by exploring various asset classes, adopting different trading styles, and distributing investments across multiple options to mitigate risk.

The best trading times depend on the asset: Forex markets operate 24/5, stocks during official trading hours, cryptocurrencies 24/7, and other assets according to their respective schedules, influencing ideal entry points.

Leverage ETX Capital’s sophisticated analysis tools, including a variety of market indicators, drawing functionalities, and advanced charting options to detect trends and improve your trading decisions.

Use stop-loss orders, define clear profit targets, control position sizes, diversify your holdings, monitor leverage carefully, and conduct regular portfolio reviews to manage risks effectively.

Sign into your account, select the Withdrawal option, enter the amount and payment method, verify the details, and wait for processing, which usually takes 1-5 business days.

Yes, ETX Capital features an AutoTrader tool that enables traders to automate their strategies by setting specific parameters, aiding in consistent investment management.

ETX Capital offers resources such as the ETX Capital Academy, online tutorials, market analysis, educational content, and a demo account to help traders develop their skills and deepen their market understanding.

Tax requirements differ across regions, but ETX Capital supplies comprehensive transaction logs and reporting tools to support accurate tax submissions. Consulting a tax expert can provide personalized advice.